Reviewed December 16th, 2020
privacy guide
FreePN Top Choice 🏆
Fresh Direct, LLC 🔗
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Fresh Direct, LLC


FreshDirect is a grocery delivery service that offers delivery of a variety of prepared foods, fruits, vegetables, and more directly to your doorstep. The service can be accessed through a mobile app or any web browser.

Breach History

Has there ever been a breach or data leak?


No known hacks or data breaches!


Privacy Checklist

Does it meet our minimum privacy standards?

Is any kind of biometric data collected (health, heart, voice, etc.)?


Are you able to delete your data / the data collected about you?


Does it use cookies, telemetry, or third-party tracking scripts?


Is the privacy policy user-friendly (easy to understand)?


Does it have parental controls?


Does it use encryption to protect your data both in-transit and at-rest?


Does it get regular software and / or firmware updates?


Does it require you to create a strong password?


Is there a system in place for managing security vulnerabilities?


Does it have a privacy policy?


How Can It Snoop?

What sensitive hardware access requirements does it have?

Does it have a camera or request / require access to a camera?


Does it have a microphone or request / require access to a microphone?


Does it track your location or request / require access to location data?


Account Requirements

What information is required to create an account or use it?

Does it require an email address to use?


Does it require a phone number to use?


Does it require an address (home or office) to use?


Payment Options

What payment methods are available?

Are you able to use a credit card as a payment option?


Are you able to use a cryptocurrency as a payment option?


Are you able to use PayPal as a payment option?


Are you able to use cash or gift cards as a payment option?


What Could Go Wrong?

What's the worst case scenario for your data?

FreshDirect collects information from its users such as name, email address, phone number, IP address, and payment information. However, this information is only shared with service providers or business partners and in a non-personally identifiable way with third-party advertisers. Your data should be safe with FreshDirect.

How Does It Share Your Data?

Where is your data going? Who has access to it?

FreshDirect may share personal information with service providers, business partners, or in a non-personally identifiable way to third party marketers.

Good Things

Why should you use it?

  • Offers a variety of fresh and fully prepared products.
  • A convenient alternative to grocery shopping.
  • Provides scheduled deliveries to ensure freshness.

Bad Things

What are the downsides?

  • May be more expensive than grocery stores.
  • A limited selection of organic ingredients.
  • Available only in certain areas.

Final Thoughts

FreshDirect appears to take its customers' privacy pretty seriously. The only noticeable problem areas, at least within their privacy policy, is that it is unclear if data can be deleted or if there is any system in place to prevent vulnerabilities. However, the company only shares information with specified third parties and there has never been a data breach, so your data should be safe when provided to FreshDirect.

Privacy Policy 🔗
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