Zoom is a video call service that has become extremely popular in recent months for everything from keeping in touch with family to work, school, and more. Zoom also touts high video quality and allows users to share screens, use custom backgrounds, and record calls. Zoom has a free option as well as paid plans starting at $14.99 per month.
Is any kind of biometric data collected (health, heart, voice, etc.)?
Are you able to delete your data / the data collected about you?
Does it have parental controls?
Does it use encryption to protect your data both in-transit and at-rest?
Does it get regular software and / or firmware updates?
Does it require you to create a strong password?
Is there a system in place for managing security vulnerabilities?
How Can It Snoop?
Does it have a camera or request / require access to a camera?
Does it have a microphone or request / require access to a microphone?
Does it track your location or request / require access to location data?
Does it require an email address to use?
Does it require a phone number to use?
Does it require an address (home or office) to use?
Are you able to use a credit card as a payment option?
Are you able to use a cryptocurrency as a payment option?
Are you able to use PayPal as a payment option?
Are you able to use cash or gift cards as a payment option?
What Could Go Wrong?
The main risk associated with Zoom is known as Zoombombing, in which trolls with malicious intent invade your video call without warning. Zoom has also been in the news lately for a variety of exploits that allow people to download videos stored in the cloud, user data leaks, and a lawsuit due to Facebook being allowed to eavesdrop on Zoom users' personal data. However, Zoom has acknowledged its mistakes and seems to be working hard to address the issues. Risk of personal data exposure should be relatively low.
How Does It Share Your Data?
- Great free and priced plans.
- Excellent performance.
- Easy to use.
- Occasional security flaws.